Privacy Policy

Last updated: March 01, 2023

Ruby Kisses® (“Ruby Kisses®“, “we“, “us“, or “our“) values the privacy of individuals who visit our website at rubykisses.shop (the “Site“), purchase our brand name cosmetic products through our online store (the “Services“), or otherwise provide us with their personal information. This Privacy Policy explains how we collect, use, and share information from users of our Site and Services.

Please take a moment to read this Privacy Policy carefully. By accessing the Site or using the Services, you agree that your personal information will be handled as described in this Privacy Policy. Your use of our Site or Services, and any disputes arising from such use, is subject to this Privacy Policy as well as our Terms of Use.

What Information Do We Collect?

Information you provide directly to us: We collect information you provide directly to us when you create an account, place an order, sign up for our mailing list, contact customer service, or otherwise communicate with us. This information may include:

  • Contact/account information – your name, email address, phone number, mailing address, password, and other information used to maintain your account with us.
  • Order information – your order details, shipping/billing address, payment information, and other information needed to process your cosmetic product orders.
  • Communications – information provided when you contact us with questions, feedback, testimonials, or other requests, which may include additional personal details needed to resolve your inquiry.
  • User content – product reviews, photos, comments, or other information you choose to contribute to the Site.

Information automatically collected: We may automatically collect certain information about your use of our Site or Services through cookies, web beacons, and other technologies. This information may include:

  • Site activity – browsing history, search history, page views, referring webpage, clicks, scrolling, mouse movements, session duration, performance data, and other information about how you interact with and navigate on the Site.
  • Device information – device type, operating system, browser type, browser settings, IP address, language settings, dates and times of access, and other information about the device used to access the Site or Services.
  • Location information – approximate location determined from your IP address.
  • Online identifiers – cookie IDs, pixel tags, mobile ad identifiers, and similar technologies used to collect browsing data.

Information from third party sources: We may obtain additional information about you from third party sources to supplement information provided by you or collected automatically. This supplemental information enables us to verify information that you provide, evaluate your eligibility for certain types of products/services, and customize your experience. Sources may include:

  • Social media platforms (if you interact with our social media accounts)
  • Data brokers providing demographics data and other publicly available information
  • Marketing partners managing contests or sweepstakes offered by us

We only collect personal information that is voluntarily provided by you or from permitted third party sources. The types and extent of information collected depends on how you interact with the Site and Services.

How Do We Use the Information Collected?

We may use your personal information collected directly or automatically for the following purposes:

  • Create and manage user accounts
  • Process and complete cosmetic product orders
  • Respond to inquiries and fulfill requests
  • Send administrative communications, reminders, technical notices, updates, security alerts, and support/service messages
  • Provide customer service and support
  • Send marketing communications, promotions, and surveys (per your consent)
  • Personalize content and experiences based on user data and preferences
  • Publish reviews, photos, comments, and other user generated content (per your consent)
  • Identify and analyze trends, site usage, and activities
  • Diagnose problems and improve the performance of the Site and Services
  • Conduct analytics and statistical research to improve operations and visitor experiences
  • Detect and prevent fraud, abuse, security risks, and other harmful activity

We generally store personal information for as long as reasonably required to fulfill purposes described in this Privacy Policy, in compliance with data retention policies and applicable law. How long information is kept depends on context of collection and use. We may retain archived copies of information as required by law or for legitimate business purposes.

When And With Whom Do We Share Information?

Within our organization: Access to your information is limited to employees and service providers who need it to perform their job responsibilities, such as servicing customer accounts, fulfilling orders, providing customer service, sending marketing communications, performing analytics, or otherwise operating and improving our Site and Services.

Trusted third parties: We may share your information with the following categories of service providers and business partners:

  • Cloud storage platforms and other technology services
  • Order fulfillment, shipping and delivery services
  • Payment processors
  • Communications platforms and software
  • Marketing providers and advertising partners
  • Data analytics providers
  • Government/regulatory authorities as required by law

These third parties are only provided access to perform these tasks on our behalf, and are subject to contracts requiring appropriate security and confidentiality for your information.

Other uses and disclosures: We may disclose information about you if required to do so by law, regulation or other government authority or to assist with an investigation.

In the event of a merger, reorganization, acquisition, bankruptcy, or other transaction involving a transfer of some or all of our assets, information we collect may be shared or transferred as part of that transaction.

We may also share aggregated or de-identified data that cannot reasonably identify you.

What Choices Do I Have Regarding Use of My Personal Information?

You have choices when it comes to how we use your personal information.

Accessing or modifying your information: If you have an account with us, you have the ability to review and update account information by logging in and editing your profile. You may also contact us to request access to or changes of your personal information. Requests to delete information may be limited in certain cases, such as when we are required to retain data for legal reasons.

Marketing preferences: You may opt-out from receiving direct marketing communications from us by following the unsubscribe instructions provided in e-mails, updating your account preferences, or contacting us with your request. Please note you may continue to receive administrative and transactional messages even if you opt-out from marketing communications.

Cookies and targeted advertising: Most browsers let you remove or reject cookies. To do so, follow the instructions in your browser settings. Many browsers also allow you to reject or limit usage of cookies for targeted advertising purposes.

Do Not Track: Your browser settings may allow you to automatically transmit a Do Not Track signal to websites and online services. However, we do not currently recognize or respond to Do Not Track browser settings or signals.

Promotional Communications. By signing up to receive e-mails from us, you consent to receive promotional e-mails, newsletters, and other commercial notifications. If you no longer wish to receive such communications, simply click the unsubscribe link located within each e-mail.

California Privacy Rights. Under California law, California residents may opt-out of our disclosing their personal information to third parties for their marketing purposes. If you are a California resident and do not want us to disclose your information to third parties for their marketing purposes, please contact us.

If you have any issues accessing or modifying your personal information, or questions about our use of your data, please contact our Privacy Officer. We will promptly address your requests and concerns.

Does This Policy Apply To Third Party Links And Services?

The Site may contain links to other websites and online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be integrated into web pages or online services that are not associated with us. We do not control websites or online services operated by third parties, and we are not responsible for their actions.

This Privacy Policy only applies to information collected by our Site and Services directly. Other sites and services have their own privacy policies and practices. Please be sure to review the privacy policies of any third party sites or services before providing information through them.

What Steps Do We Take To Protect Personal Information?

We are committed to protecting your personal information and applying appropriate technical and organizational security measures to protect it against unauthorized access and use. For example, we use secure socket layer (SSL) encryption technology to protect payment transactions on our Site. However, no electronic data transmission or storage can be fully secured against intrusion. Therefore, we cannot guarantee the absolute security of your personal information. Moreover, we are not responsible for security breaches not reasonably within our control.

When we collect or transmit sensitive information such as payment card data, we use industry standard encryption protocols and technologies to protect that information. However, remember that your use of the Internet and our Site is entirely at your own risk. We cannot be responsible for system failures or other disruptions to our Site. Under no circumstances will we be liable for any unauthorized access or loss of personal information outside of our control.

Will This Privacy Policy Ever Change?

We may occasionally update this Privacy Policy to reflect changes in law or our personal information practices. Changes to this Privacy Policy will be posted on the Site. Please check back periodically to stay up to date on our privacy practices. Substantial or material changes may also be announced through email or on the homepage of the Site. Your continued use of our Site or Services constitutes acceptance of any revised Privacy Policy.

This Privacy Policy was last updated on the date listed at the beginning of this Policy. Prior versions may be requested from our Privacy Officer.

How To Contact Us

Thank you for taking the time to review our Privacy Policy. If you have any questions or concerns about this Policy or use of your personal information, please contact our Privacy Officer at:

Ruby Kisses®
Attn: Privacy Officer
123 Cosmetics Lane
Nashville, TN 37217

Email: privacy@rubykisses.shop